Tag: insurance

How insurance carriers can improve customer service

The U.S. Auto Insurance Study, now in its 25th year, measures customer satisfaction with auto insurers based on performance in seven core dimensions on a poor-to-perfect rating scale. The highest-ranking auto insurers by region are as follows: California: Auto Club of Southern CA (AAA)Central: Shelter (for a fourth consecutive year)Florida: Auto-Owners InsuranceMid-Atlantic: Erie Insurance (for a third consecutive year)New England:… Read more →